Cabinets Limited Warranty
Congratulations and THANK YOU for your purchase of our Shaker Cabinets
This warranty covers all styles of House Material Mart (HMM) Shaker Cabinets and is only subject to change upon written consent of House Material Mart.
HMM warrants its shaker cabinets to be free from defects in residential environments for 10 years from the date of purchase.
This warranty is only valid for the original buyer and end user. No distributor, installer, retailer, or employee has the right to alter the stated warranty. Warranties are non-transferable.
HMM shaker cabinets are warranted against all manufacturing defects including; broken boards, large imperfections, severe fading/discoloration, and warping.
Cosmetic defects reported within 5 days of receiving products. Cosmetic defects include scratched, dents, bad painting, and all things easily spotted with the eye. This excludes hairline cracks (mentioned below) and all damages caused by mistreatment, transportation, or installation.
What is NOT Covered/ Limits of Warranty
Poor or Negligent Installation – HMM is not liable and does not cover damage caused by improper installation in any way. This includes damage caused by jobsite environments, improper storage, transportation, or improper treatment in any way.
Products Used in Conjunction – This warranty only covers the items/items directly purchased from House Material Mart. Products used in conjunction with the items are not covered; including but not limited to: flooring, appliances, countertops, backsplashes, plumbing, fixtures, ect.
Extreme Site Condition s - Damages resulting from extreme environmental conditions are not covered under warranty. These products are not meant to be installed outside or in extreme temperatures. Extended exposure to these conditions can cause fading, warping, cracking, or other damage.
Natural Wood Characteristics - Variation in grain, color, knots, and black eyes and other natural wood patterns are not considered defects. It is also normal for solid wood products to expand and contract when temperature and humidity changes. This change can cause small hairline cracks in certain areas of the cabinets. This is considered normal for wood products and will not be covered under warranty.
Loss of gloss or dulling – All finishes have the possibility of losing their gloss over time. This can happen from a variety of reasons in the household (cooking, smoking, extended sun exposure)
Associated Costs – Any cost or expense that is not the product itself is not covered. Costs like lost time at work, transportation fees, storage, installation, removal, ect.
What to do if you have a problem
We want to ensure that you are satisfied with your product. If your cabinets have issues that fall within this warranty, please contact us immediately at email@example.com. Please keep your receipt for purchase verification. We will provide a credit for the defected amount at the initial purchase price, excluding labor or installation costs. This will be the only refund under the warranty and can only be used for in store purchases. We cannot guarantee that the specific style or product will be available when a credit is given.
HMM reserves the right to verify and assess reported claims